FREQUENTLY ASKED QUESTIONS

1. Who is Mickey'sTravel?
   

2. What is Mickey's Travel?
   

3. I've used a travel agents in the past.  One time the agent we used quit the agency and we had to deal with someone else.  Why should I use you.
   

4. I know people that lost money and their vacations because the agency they used went out of business.  What guarantee do I have if I booked with you
   

5. If you make reservations directly with Disney why don't I call Disney myself.  Why should I use you?

6. What fees do you charge for your service?
   

7. I've checked for discounts for my trip but Disney is sold out.   Can you get me the discounted rate?
   

1. Q: Who is Mickey'sTravel? 

A: We are Pam and Vinnie Amico, diehard Disney fans who started Mickey's Travel in 1994 to help families get the most from their Disney Vacations

2. Q: What is Mickey's Travel?

A: There is not a definition in the dictionary that accurately describes what we are.  Mickey's Travel is a Disney Destination Specialist who provides unique personalized service.  We will arrange all your travel needs including air, hotel, theme park passes, vacation packages, car rental and more being a certified, insured travel agency.

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3. Q: I've used travel agents in the past.  One time the agent we used quit the agency and we had to deal with someone else.  Why should I use you.

A: At Mickey's Travel you will always deal with the owners.   We will not "assign you" to anyone.  Mickey's Travel is our dream and we've worked hard to make Mickey's Travel the best when it comes to  Disney vacations.  We both feel no one, no matter how good someone may be,  they can't provide the same dedication, commitment to excellence and the high level of service that we provide

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4. Q: I know people that lost money and their vacations because the agency they used went out of business.  What guarantee do I have if I booked with you.

A: When you book with Mickey's Travel we make a reservation on your behalf directly with Disney.  All credit card information and payments are given to Disney.  The Walt Disney Co. charges your credit card and post any payments directly to your reservation.  The reservation number you are given is an actual Disney reservation number.

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5. Q: If you make reservations directly with Disney why don't I call Disney myself.  Why should I use you?

A: We can go on about the customized itinerary we provide you or that we make all your dining and recreation reservations for you and all that.   But let me share some of the little things we do; When we make a reservation we check to see if there is any scheduled maintenance during your stay.   Wouldn't it be terrible to find out after you check in the pool is closed for renovations.   We also will request a specific area of the resort we feel provides the best location.  Each month we send out our Walt Disney World Update Newsletter which provides current information on any changes or additions at Walt Disney World.  Plus so much more.  That's what we mean when we say that "All The Little Things We Do Will Make The Big Difference In Your Vacation"

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6. Q: What fees do you charge for your service?

A:  None, Zero,  Nada, Zip.  We work on commission only and are paid directly by Disney.  You will pay the same for rooms, park passes or vacation packages with us as you would if you called Disney yourself.  You get all our expertise, knowledge and experience for free!

7. Q I've checked for discounts for my trip but Disney is sold out.   Can you get me the discounted rate??

A: Availability for discounts  changes constantly.  People cancel reservations or forget to send deposits.  We suggest that we make your reservation for the best rate we can get.  We'll put you on our Pixie Dust List which we call in daily.  While we cannot guarantee that we will be able to lower your rate we will do our very best to get one for you.

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